This month’s customer satisfaction score : 100%
“This team is amazing!! From submission of the ticket to resolution of the issue. I cannot extend enough gratitude to them. What stood out today in addition to resolving the issue, was the time that was taken to answer questions in a way that was understandable. They didn’t explain as if I should know. They’re great. Thank you”
DID YOU KNOW?
Spoofing is when an attacker disguises themselves as a trusted source in order to gain unauthorized access to data.
Phishing attacks leveraging spoofed identities increased by an unprecedented 1,265% since the introduction of ChatGPT.
Security Awareness Training – A crucial
five minutes!
We work with clients to make sure there are strong security tools watching over email, devices, and networks, but technology can’t catch everything. Cybercriminals know that, so they often target people using convincing emails, fake login pages, urgent payment requests, and unexpected attachments. That’s why Security Awareness Training is such an important first line of defense: when you know what to look for, you can spot a threat that slips through and stop it before it turns into a costly incident.
Our monthly Security Awareness Training is designed to teach cybersecurity principles at a manageable scale. Each assignment includes a 3-5 minute video followed by a brief quiz. These quick lessons reinforce practical habits such as:
- Pausing before clicking,
- Checking links and sender addresses
- Protecting passwords
- Using multifactor authentication (MFA)
- Reporting suspicious activity promptly
Completing the training every month keeps these skills fresh and, like a fire drill, it gives you an opportunity to safely learn before facing a real-world threat.
The skills learned in monthly Security Awareness Trainings also help protect you outside of work. Recognizing suspicious messages, using strong and unique passwords with MFA, and pausing before sharing personal or financial information can help safeguard your email, banking, shopping, and social media accounts. These habits can also help you recognize scams aimed at family and friends, making security awareness a valuable life skill, not just a workplace requirement. A few focused minutes each month can help protect own information and loved ones.
So take a few minutes each month to complete trainings and contact i2m whenever something seems unusual. We’re here to help!
Status.i2m.solutions
Recently i2m launched a System Status site where you can quickly check the status of services you rely on, including Microsoft 365, AWS and Azure. This status page gives us an alternate way to keep you informed if email or other services are affected. On this site we will post updates about major cloud service outages, regional internet disruptions and any other events that may impact systems you rely on.
Our goal is to provide a single place where you can quickly check for updates and stay informed during service interruptions. You can click the button on the right to open the page and we recommend you bookmark the page for easy future access.
