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“The best way to find yourself is to lose yourself in the service of others.”
June 1, 2026
— Mahatma Gandhi This month’s customer satisfaction score: 98.22% “Robin went above and beyond to assist a customer who needed...
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“This field reminds me of a puzzle. It feels like there is an unlimited number of things to learn in this finite space. I enjoy seeing how things connect and fit into each other.”
April 1, 2026
This month’s customer satisfaction score: 100% “Shakeema knows her craft. She was driven and determined to get my printer up...
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Rob says the best advice he ever received is:
March 1, 2026
This month’s customer satisfaction score: 100% “Rob always makes me feel like I'm the only user, only client. He's awesome”...
News
Only 24% of gen AI initiatives (think: ChatGPT) are secured. This lack of security threatens to expose data and AI models to breaches. The global average cost of breaches was a whopping USD 4.88 million in 2024.
February 1, 2026
This month’s customer satisfaction score: 98.59% “Aaron is so supportive and knowledgeable. He let me know why it might take...
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A message from Steven Gryzwinski
December 1, 2025
This month’s customer satisfaction score: 99.15% “Proactive work from I2M team really helped me cover all my bases when an...
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CISA, the government agency concerned with cybersecurity, estimates that holiday scams account for $73 million in losses.
November 1, 2025
This month’s customer satisfaction score: 98.58% “Shakeema you're the best! Thank you for supporting us and always stepping up to...
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The best advice Chris ever received is:every failure is an opportunity to learn.
October 1, 2025
This month’s customer satisfaction score: 98.10% “Chris literally saved 20 years worth of files. I couldn’t find them and had...
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Growing up, my dad told me: your attitude equals your altitude. You can go far with a good attitude!
September 1, 2025
This month’s customer satisfaction score: 98.85% “Amelia is the best! Thank you for your follow up and accountability. You make...
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Ben says the best advice he ever received is: Do what you love and you’ll never work a day in your life.
August 1, 2025
This month’s customer satisfaction score: 99.06% “Love working with Ben. He knows his stuff!” Ben Himes, System Administrator Ben grew...
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Jonathan says the best advice he ever received is: Don’t worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own.
July 1, 2025
This month’s customer satisfaction score: 99.10% “EXCELLENT work from Jonathan, as always. File recovery happened quickly. I commend his patience!...
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