This month’s customer satisfaction score: 99.05% “Mark is always great to work with when helping resolve computer related matters/issues.” Mark...
68% of corporate endpoints are hit withdata breach attacks.via Watchguard
This month’s customer satisfaction score:98.68% "Jacob was extremely helpful, professional and fast! It only took a mere few minutes for...
According to the IBM® Cost of a Data Breach report, the average ransomware breach costs its victim USD 4.91 million.
This month’s customer satisfaction score:99.21% “The entire i2m crew is top notch!” RaaS and the evolving threat landscape Ransomware as...
“Encryption is your friend, whether it’s on text messaging or if you have the capacity to use encrypted voice communication. Even if the adversary is able to intercept the data, if it is encrypted, it will make it impossible.”- CISA’s Jeff Green
This month’s customer satisfaction score:96.14% “Aaron’s kind and patient attitude is always appreciated!” Encrypting Information Back in December the U.S....
Last year alone, the FBI Internet Crime Complaint Center (IC3) received reports from almost 12,000 victims reporting cyber security scams, resulting over $73 million in losses during last year’s holiday season.
This month’s customer satisfaction score:100% “As always, Jalil did a great job! He resolved the issue in a timely and...
As of October 2024, over 80% of small businesses have experienced a breach according to the Identity Theft Resource Center (ITRC).
This month’s customer satisfaction score:98.86% “Robin provides immediate and outstanding customer service while demonstrating expert technical knowledge.” The Cyber Knowledge...
Hackers have the ability to connect stolen phone records to specific people and companies. They then use this information to initiate sophisticated social engineering attacks that prey on your emotions, such as fear.
This month’s customer satisfaction score:99.2% “Adriana is always responsive and professional. A pleasure to work with her as always.” SAT...
“CSAT isn’t about congratulating yourself; it’s about finding areas where you can improve. By spotting common complaints or issues, you can start making improvements.” -Stephen Spiegel, CrewHu
This month’s customer satisfaction score:97.95% “I'm so impressed with how fast you were able to turn around this request to...
According to Connectwise, the average cost of a data incident is $4.35 million.
This month’s customer satisfaction score:100% “Thaddeus always provides EXCELLENT Customer Service!!!!!!” Data Breaches and Recovery Recently, National Public Data suffered...
According to Connectwise, one of the best ways to prevent a cyber attack is to secure your email. Most attacks originate in email and choosing services designed to reduce spam is the best way to mitigate risk.
This month’s customer satisfaction score:99.16% “Rob is always a pleasure to work with.” DMARC and Easy Sender What is DMARC...
