This month’s customer satisfaction score: 99.10%

“EXCELLENT work from Jonathan, as always. File recovery happened quickly. I commend his patience! :)”

Jonathan Ramos, System Administrator

Jonathan grew up in Philadelphia, PA, in the Kensington area. Despite the challenges of his neighborhood, he developed a strong work ethic and a desire to succeed. His interest in computers began early, although his exposure to them was limited to the laptops provided by his public school. In school, Jonathan’s favorite subject was social studies as he loved learning about the history of different cultures.

Jonathan’s path to i2m was not straightforward. He was working at Giant Food markets’ gas station with no clear goals when his mother, who worked at CCIS, shared a flyer for the Jevs IT-Pre-apprenticeship program with him. Despite initial hesitation, he joined the program. Jonathan now credits his career path to the Jevs IT pre-apprenticeship program, which gave him the foundational knowledge and opportunity to intern at i2m.

Jonathan got hired directly out of his internship and has soared through our ranks from working as a level 1 technician at one of our CareerLink sites, advancing to his current role on our engineering team as a System Administrator. He is primarily responsible for backups, so if you’ve ever lost data he’s the one who helps you get it back! He is currently using his knowledge to make our backups better and more efficient.

Outside of work, Jonathan loves taking road trips with his dad and brother. He enjoys the quality time, listening to music and appreciating the scenery. Jonathan also collects old cars. He says they’re not fancy and no one else would care about them – but he has fun finding and driving them.

We are so proud of Jonathan’s 6 years at i2m, and we can wait to see the rest of his journey!