Category: News

This month’s customer satisfaction score:100% “I personally could not be more grateful for the time and effort that Rob takes with me and our account. His understanding of my needs is appreciated.” Email Signatures with Exclaimer Email footers, or the automatic signatures you sometimes see at the end of people’s messages, can serve multiple purposes.

Learn more

This month’s customer satisfaction score:100% “I don’t know what I would do without Chris!” What is a SIEM? Cybersecurity today depends on a multifaceted approach and a critical tool in our toolbox is a SIEM. Security Information and Event Management, (SIEM for short), is a solution that helps detect, analyze, and respond to security threats

Learn more

This month’s customer satisfaction score: 99.59% “Jonathan is the best there is!” Workstation Assurance Most people believe you can only get an extended warranty at the time of purchase — not true! Through our partners, we are able to put an extended warranty on a machine past the manufacturer’s warranty, even if it’s been out

Learn more

This month’s customer satisfaction score: 99.5% Thaddeus is great – doesn’t make me feel stupid for not knowing. Love that!! i2m is launching our updated website! Check out the website to meet the team, check out our services, view the archive of newsletter content and more! Remember to bookmark it for when you work with

Learn more

This month’s customer satisfaction score: 98.01% “Mark is wonderful to work with. He never makes me feel like anything I ask him is silly. He takes the time to help me understand what caused the issue. It is obvious he truly likes what he does and likes working with people. He’s a jewel.” THE CRC

Learn more

This month’s customer satisfaction score: 98% “Dorian is pleasant to communicate with, his efficiency and helpful nature are always appreciated.” NEW USER ONBOARDING i2m New User Form Have a new user coming aboard? Wondering what to do to get them setup? Don’t worry – we have you covered! We have a form that goes through

Learn more

DNS Protection Do you know what DNS poisoning is? It is when a malicious actor tries to divert you to a page that looks like a website you trust to steal yourcredentials. DNS protection can stop this from happening because it knows the correct IP address of where you are trying to go. If someone

Learn more

It is a common saying in the security industry that “hackers don’t break in, they log in.” Password Management Be honest – are you using the same username and password for everything because it’s impossible to remember all the passwords you use every day? We get it! But it’s not secure and it can get

Learn more

Security Awareness Training I2m’s director of operations says that if he wanted to make a company 100% secure, all he would have to do is fire everyone who works there. Of course, that’s not possible! But the takeaway is: a company’s vulnerability is directly linked to the vulnerabilities of its employees. We as your MSP

Learn more