This month’s customer satisfaction score: 99.05% “Mark is always great to work with when helping resolve computer related matters/issues.” Mark Jordan, i2m Help Desk Manager Mark joined i2m in 2020 and is coming up on his 5th year! Mark was promoted from a technician to Help Desk manager in January of 2024. In this role,
“Most technical issues are like puzzles, and if I can have a friendly conversation with someone while I look into and solve their puzzle each day, it’s a feeling of accomplishment!”-Mark Jordan
