The best advice Mahmoud received is from his dad who said: “Believe half of what you see and none of what you hear.”

This month’s customer satisfaction score: 98.22% “Jalil resolved the issue right away. Thanks for the great customer service you are providing!” Mahmoud Jalil, IT Service Technician Mahmoud joined i2m almost 3 years ago to work at the CareerLinks West Philadelphia location as a Level 1 Help Desk Onsite Technician. In his onsite support role, Mahmoud

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