This month’s customer satisfaction score:98.96%
“Edwin reached out promptly after my submission and provided tips to avoid issues. He was very helpful!”
Incidence Response Plans
You get a weird email. You click a link. You realize too late that the link you clicked was malicious and now the clock is ticking to figure out what to do next. The question is: Do you and your employees know what to do when faced with a potential security event? Unfortunately we see too many examples of companies who don’t and it leads to unnecessary loss of data and money to bad actors. Every minute in a security event is crucial, because time is money when
It comes to security incidents.
An incident response plan is a set of instructions to help staff detect, respond to, and recover from network security incidents. These types of plans address issues like cybercrime, data loss, and service outages that threaten daily work. If you have cyber insurance, your provider will have a set of instructions to follow in case of an event – but more on that when we talk about insurance next month!
According to NIST (National Institute of Standards and Technology), an incidence response plan should be: A written and systematic approach that establishes procedures and documentation. It can include:
Guidelines
Roles and responsibilities
Communication plans
Standard protocols
To read more, visit: NIST incidence response It is important to us that all of our clients are prepared for the worst case
From our Engineers
People ask us all the time – “how do we prevent spoofing?” Spoofing is when a bad actor impersonates an email address. That email from your boss saying “buy me 10 Dunkin gift cards for the team!” that you found out too late was a scam? You could stop it by implementing a DMARC policy.
DMARC will recognize if an email is not from a trusted sender and will put it into your junk folder or reject it completely, based on policy. It will also protect your company’s reputation by making sure bad actors don’t impersonate your employees’ email addresses and send scams to your customers.