The onboarding process is an employee’s first impression of a company. First impressions matter and we want to help you make a good one!

Posted On 08.12.23, by Rohit Maharajan

This month’s customer satisfaction score: 98%

“Dorian is pleasant to communicate with, his efficiency and helpful nature are always appreciated.”

NEW USER ONBOARDING

i2m New User Form

Have a new user coming aboard? Wondering what to do to get them setup? Don’t worry – we have you covered! We have a form that goes through everything to make sure new users can start working as soon as possible.

To make sure your folks are ready to hit the ground running, we need this form at least 2 weeks before their start date. It allows us to do everything on our end to be able to set them up. This includes ordering any equipment they might need, licensing software and setting up correct security access.

It might seem easier to send an email to try and get things moving. However, we developed this form based on what we know about the onboarding process. Each time, we see that having one form is much simpler than a bunch of emails sent back and forth, over and over!

Once the form is submitted and approved, that is our template for anything your new user needs. So, when you fill it out, give as much detail as you can. Changes to the form after approval can cause confusion and delays, and we try our best to avoid that!

TIPS FROM THE HELP DESK

Tickets!

The best way for our team to help you is for you to put in a ticket for every individual issue. Tickets keep a record and time signature that we can track. This makes sure you don’t wait too long for your issue to be fixed!

The onboarding process is an employee’s first impression of a company. First impressions matter and we want to help you make a good one!

This month’s customer satisfaction score: 98%

NEW USER ONBOARDING

i2m New User Form

TIPS FROM THE HELP DESK

Tickets!

Other Posts

According to the FBI, 80% of cybersecurity breaches are caused by human error.

62% of Americans claim to use thes ame password across 3-7 different accounts (via SecureAuth).

Small to medium-sized businesse sare victims of the majority (64%) of today’s cyberattacks, and it’s because they are inadequately protected.

A report by PwC found that 85% of customers said they will not do business with an organization if they are worried about its data practices.

According to Verizon’s 2021 Data Breach Investigations Report, 96% of cyberattacks arrive by email.

According to ConnectWise, the most common causes of outages are: 53% cybersecurity event, 52% infrastructure or networking, 49% accidental deletion, 53% applications.

On average, a single cyberattack can cost a small business more than $200,000. – Hiscox Cyber Readiness Report

i2m has no marketing department. All of our clients come from word-of-mouth recommendations. We appreciate that you all take time to tell your friends about us!

Compared to hacking a secure network, it is much easier to download information from an unencrypted or unprotected laptop. This is a reality a lot of business owners and IT professionals fail to realise. – via Security Boulevard

The 2023 MGM hack, showed that even for well-prepared or technically advanced companies, ‘it is not a matter of if you get attacked, but when you get attacked’ – Gregory Moody, director of the cybersecurity program at UNLV

According to the FBI, the U.S. lost a record $12.5 billion to cyber crime in 2023 – a 22% increase from 2022 of the total losses, Business Email Compromise (BEC) scams resulted in over $2.9 billion in losses.

In a recent report, Google and Mandiant said they monitored 97 zero- day vulnerabilities exploited in the wild in 2023, a 50% increase compared to the previous year.

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