This month’s customer satisfaction score:100% “As always, Jalil did a great job! He resolved the issue in a timely and...
As of October 2024, over 80% of small businesses have experienced a breach according to the Identity Theft Resource Center (ITRC).
This month’s customer satisfaction score:98.86% “Robin provides immediate and outstanding customer service while demonstrating expert technical knowledge.” The Cyber Knowledge...
Hackers have the ability to connect stolen phone records to specific people and companies. They then use this information to initiate sophisticated social engineering attacks that prey on your emotions, such as fear.
This month’s customer satisfaction score:99.2% “Adriana is always responsive and professional. A pleasure to work with her as always.” SAT...
“CSAT isn’t about congratulating yourself; it’s about finding areas where you can improve. By spotting common complaints or issues, you can start making improvements.” -Stephen Spiegel, CrewHu
This month’s customer satisfaction score:97.95% “I'm so impressed with how fast you were able to turn around this request to...
According to Connectwise, the average cost of a data incident is $4.35 million.
This month’s customer satisfaction score:100% “Thaddeus always provides EXCELLENT Customer Service!!!!!!” Data Breaches and Recovery Recently, National Public Data suffered...
According to Connectwise, one of the best ways to prevent a cyber attack is to secure your email. Most attacks originate in email and choosing services designed to reduce spam is the best way to mitigate risk.
This month’s customer satisfaction score:99.16% “Rob is always a pleasure to work with.” DMARC and Easy Sender What is DMARC...
In a recent report, Google and Mandiant said they monitored 97 zero- day vulnerabilities exploited in the wild in 2023, a 50% increase compared to the previous year.
This month’s customer satisfaction score:98.76% “Robin is professional and outstanding in her field. As customers, she always meets our needs...
According to the FBI, the U.S. lost a record $12.5 billion to cyber crime in 2023 – a 22% increase from 2022 of the total losses, Business Email Compromise (BEC) scams resulted in over $2.9 billion in losses.
This month’s customer satisfaction score: 99.68% “Thanks for looking into this and getting back to me so quickly! Roubins is...
The 2023 MGM hack, showed that even for well-prepared or technically advanced companies, ‘it is not a matter of if you get attacked, but when you get attacked’ – Gregory Moody, director of the cybersecurity program at UNLV
This month’s customer satisfaction score:98.96% “Edwin reached out promptly after my submission and provided tips to avoid issues. He was...
Compared to hacking a secure network, it is much easier to download information from an unencrypted or unprotected laptop. This is a reality a lot of business owners and IT professionals fail to realise. – via Security Boulevard
This month’s customer satisfaction score: 98.72% “I don’t know what I would do without Chris!” Protect your data with encryption...
