Newsletter

Jonathan says the best advice he ever received is: Don’t worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own.
News

Jonathan says the best advice he ever received is: Don’t worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own.

This month’s customer satisfaction score: 99.10% “EXCELLENT work from Jonathan, as always. File recovery happened quickly. I commend his patience!...
“IT clicked for me because it’s constantly evolving, offers multiple paths for growth, and is high in demand. Plus, it’s a field that’s not only interesting but also incredibly useful in so many areas of life!”
News

“IT clicked for me because it’s constantly evolving, offers multiple paths for growth, and is high in demand. Plus, it’s a field that’s not only interesting but also incredibly useful in so many areas of life!”

-Adriana Edwards This month’s customer satisfaction score: 98.10% “IT clicked for me because it’s constantly evolving, offers multiple paths for...
“According to ScalePad’s 2025 MSP Trend report, less than 10% of MSPs have been around for over 15 years.
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“According to ScalePad’s 2025 MSP Trend report, less than 10% of MSPs have been around for over 15 years.

And now, in 2025, i2m hit its 20th year in business! This month’s customer satisfaction score: 100% “I wanted i2m...
“Most technical issues are like puzzles, and if I can have a friendly conversation with someone while I look into and solve their puzzle each day, it’s a feeling of accomplishment!”-Mark Jordan
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“Most technical issues are like puzzles, and if I can have a friendly conversation with someone while I look into and solve their puzzle each day, it’s a feeling of accomplishment!”-Mark Jordan

This month’s customer satisfaction score: 99.05% “Mark is always great to work with when helping resolve computer related matters/issues.” Mark...
68% of corporate endpoints are hit withdata breach attacks.via Watchguard
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68% of corporate endpoints are hit withdata breach attacks.via Watchguard

This month’s customer satisfaction score:98.68% "Jacob was extremely helpful, professional and fast! It only took a mere few minutes for...
According to the IBM® Cost of a Data Breach report, the average ransomware breach costs its victim USD 4.91 million.
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According to the IBM® Cost of a Data Breach report, the average ransomware breach costs its victim USD 4.91 million.

This month’s customer satisfaction score:99.21% “The entire i2m crew is top notch!” RaaS and the evolving threat landscape Ransomware as...
“Encryption is your friend, whether it’s on text messaging or if you have the capacity to use encrypted voice communication. Even if the adversary is able to intercept the data, if it is encrypted, it will make it impossible.”- CISA’s Jeff Green
News

“Encryption is your friend, whether it’s on text messaging or if you have the capacity to use encrypted voice communication. Even if the adversary is able to intercept the data, if it is encrypted, it will make it impossible.”- CISA’s Jeff Green

This month’s customer satisfaction score:96.14% “Aaron’s kind and patient attitude is always appreciated!” Encrypting Information Back in December the U.S....
Last year alone, the FBI Internet Crime Complaint Center (IC3) received reports from almost 12,000 victims reporting cyber security scams, resulting over $73 million in losses during last year’s holiday season.
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Last year alone, the FBI Internet Crime Complaint Center (IC3) received reports from almost 12,000 victims reporting cyber security scams, resulting over $73 million in losses during last year’s holiday season.

This month’s customer satisfaction score:100% “As always, Jalil did a great job! He resolved the issue in a timely and...
As of October 2024, over 80% of small businesses have experienced a breach according to the Identity Theft Resource Center (ITRC).
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As of October 2024, over 80% of small businesses have experienced a breach according to the Identity Theft Resource Center (ITRC).

This month’s customer satisfaction score:98.86% “Robin provides immediate and outstanding customer service while demonstrating expert technical knowledge.” The Cyber Knowledge...
Hackers have the ability to connect stolen phone records to specific people and companies. They then use this information to initiate sophisticated social engineering attacks that prey on your emotions, such as fear.
News

Hackers have the ability to connect stolen phone records to specific people and companies. They then use this information to initiate sophisticated social engineering attacks that prey on your emotions, such as fear.

This month’s customer satisfaction score:99.2% “Adriana is always responsive and professional. A pleasure to work with her as always.” SAT...
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